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The world is on the verge of a digital health transformation and Altibbi is on the forefront of this transformation in the Middle East and North Africa region by providing businesses and individuals with a cost-saving and wellness-improving solution for employees.
One of the main challenges that companies in the MENA region face is finding the right balance between controlling employee healthcare costs and enhancing their health and wellness programs. According to Willis Towers Watson reports, the costs of employee healthcare benefits in the MENA are trending higher than the global average due to the rising costs of hospital and inpatient services, prevalence of chronic disease, and the overuse of medical services. One proven solution to this problem is offering employees the option of remote healthcare, or telehealth.
Altibbi is the first and largest digital health platform in the Middle East that specializes in this type of remote healthcare, by connecting patients to verified, on-demand doctors 24/7 through its mobile and web applications. Patients can consult with a doctor about anything from a sore throat or allergies to managing their chronic conditions, by sending a request through the app and receiving a call back from a local doctor in less than a minute. Patients can also upload images, lab results, medical device readings, etc. to help the doctor better diagnose their condition. Perhaps best of all, is the ability for the patient and the doctor to rate the consultation when it’s over, which allows the company to ascertain the highest quality of its service and doctors.
Why should companies in the MENA adopt a telehealth strategy? With health insurance premiums increasing year over year, telehealth has proven to be an effective, cost-saving tool that employees can use as an alternative to expensive and time-consuming visits to the doctor or emergency room. According to the American Medical Association, 70% of ER, urgent care, and doctor office visits can be safely handled over the phone. If companies introduce the right telehealth program to handle these cases, they can enjoy consistent redirection savings every year.
74% of Altibbi’s patients say that the service replaced an in-person visit to the doctor.
Moreover, workplace productivity can significantly increase through telehealth. Wait times at the doctor’s office in Arab countries can easily take 2-3 hours (compared to an average 20 mins in the US), add to that long travel times due to poor infrastructure and worsening traffic congestion. Employees typically have to request an entire sick day for one doctor’s appointment. This can be reduced if they had the option to consult with a doctor over the phone.
Last but certainly not least, telehealth can be the ideal solution for companies that are trying to provide competitive employee benefits packages that can differentiate them from others in their industry. The working population in the region is becoming younger, more tech savvy, and always on the hunt for solutions that make life easier. A doctor who is one-click away can make a world of difference for these
Altibbi partnered with Uber earlier this year to provide drivers and their families in Egypt, Saudi Arabia, and Jordan with unlimited access to its network of doctors. “Drivers are at the core of what we do and we believe in building a better experience for all drivers, and riders, not only through our technology, but through partnerships with organisations that can bring on added benefits. Of course, health is extremely important and we share the same vision as Altibbi when it comes to providing a reliable service at all hours of the day. For that reason, we want to provide drivers more accessibility when it comes to their health, in the same way they are providing that service to riders everyday,” says Nader Museitif, Uber’s Head of Business in MENA.
If you could give your employees an easier way to see the doctor while also see tangible costs savings and higher levels of employee productivity, wouldn’t you?
Copyright: UMS International Fz LLCTheme